Return & Refund Policy

Return & Refund Policy

Last updated: May 30, 2026

At FunnyGiftz, we believe you shouldn't have to pay for a gift that didn't land. That's why every order comes with our 30-Day Money-Back Guarantee — enough time for the occasion to happen and for you to see the reaction for yourself.

THE 30-DAY MONEY-BACK GUARANTEE

If your order doesn't arrive as described, doesn't survive the party, or simply isn't what you hoped for, we'll refund your purchase price. No lengthy forms. No interrogation.

Here's how it works:

– Your 30 days start on the day your order is delivered (based on carrier tracking).
– You can request a refund at any point within those 30 days.
– For change-of-mind returns, items should be unused and in their original packaging. A gag gift that's been worn to a party can't go back on the shelf, and we won't resell it to somebody else.
– If the item arrived damaged, wrong, or not as described, none of the above applies — see "Damaged, Defective, or Wrong Items" below. That one's on us.

HOW TO REQUEST A REFUND

1. Email us at contact@funnygiftz.com with your order number and the email address used at checkout. That's genuinely all we need — though if you'd like to tell us what didn't work, we read every reply and use it to pick better products.
2. We'll reply within 1 business day with return instructions.
3. Ship the item back in any secure packaging. The original box helps but isn't required.
4. Once the return is scanned by the carrier, we'll process your refund within [5–10] business days to your original payment method. Your bank may take an additional 3–5 business days to post the credit.

RETURN SHIPPING

[CHOOSE ONE — see note below]

Option A — We cover return shipping within the US. You'll receive a prepaid label, so requesting a refund costs you $0.

Option B — Return shipping is the customer's responsibility for change-of-mind returns. If the item arrived damaged, wrong, or not as described, we cover it entirely and you don't ship anything back.

WHAT'S NOT COVERED

– Orders outside the 30-day window (counted from delivery date).
– Items purchased from unauthorized resellers or third-party marketplaces. The guarantee only applies to purchases made directly on funnygiftz.com.
– Used, worn or washed items returned for change of mind. If you wore it, you own it.
– Free promotional items and gift-with-purchase extras — these are yours to keep either way.
– Lost or stolen packages where delivery is confirmed by the carrier (we'll still work with you and the carrier to resolve these).
– Orders that missed a holiday because they were placed after our published cut-off date. We post the cut-off in advance for exactly this reason.

DAMAGED, DEFECTIVE, OR WRONG ITEMS

If your order arrives damaged, doesn't work, or we shipped you the wrong thing — that's on us, and it's handled separately from the 30-day guarantee:

– Email us within 30 days of delivery with a photo and your order number.
– We'll ship a free replacement immediately, or refund you in full — your choice.
– For verifiably damaged or wrong items, we do not ask you to ship anything back. Keep it, bin it, re-gift it, whatever suits.

HYGIENE NOTE

Some of our products are worn on the body. Returned items are never resold. Change-of-mind returns must be unused and in original packaging; anything that comes back worn is responsibly disposed of, not passed on to another customer.

ORDER CANCELLATIONS

Need to cancel? Email us as soon as possible. If your order hasn't shipped yet (usually within [24] hours of ordering), we'll cancel and refund it immediately. If it's already shipped, use the 30-day guarantee process above once it arrives.

EXCHANGES

We don't run a traditional exchange program. If you want a different item, request a refund under the 30-day guarantee and place a new order — it's faster than an exchange and you're not waiting on our end to process anything. If your item has a fault, see "Damaged, Defective, or Wrong Items" above and we'll replace it free.

QUESTIONS?

Email contact@funnygiftz.com — a human replies within 1 business day, Monday–Friday.

This policy does not affect any rights you may have under applicable consumer protection laws. For customers outside the US, statutory withdrawal/cooling-off rights in your country apply in addition to this policy.